Reporting results & disputes

After a match, either side reports who won, an optional score, and a clip link if they have one. A ranked report also needs a scoreboard screenshot: PNG, JPG, or WebP, up to 5 MB. That image is stored with the match so a later deploy does not delete it, and only the players in the match and staff can open it. If both sides report and agree, the match confirms immediately and ratings update.

If only one side reports, the other side has 15 minutes (60 minutes for league matches) to respond. If nothing happens in that window, the lone report is accepted automatically and the match confirms — this is called auto-accept, and the match page will say so if it happened to you.

If both sides report and disagree, the match is flagged as disputed automatically and an admin steps in to review the evidence and rule on it.

Spot something wrong with a result after it already confirmed? Ladder matches can still be disputed within that same window after confirmation — open the match and use "Something wrong with this result?". This reopens the match for an admin, and reverts the rating change that was already applied so nothing gets double-counted once it's re-resolved. Tournament and league matches can't be reopened this way once confirmed, since they've already advanced a bracket or updated standings.